Last Updated: February 2026

Terms & Conditions

Welcome to Flow Pilates Studio LLC (“Flow,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website, services, classes, memberships, and facilities. By accessing our website, booking a class, purchasing a membership, or attending a session, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services.
1. Studio Services
Flow offers Pilates, barre, stretch classes, events, and related services. All classes, schedules, instructors, and offerings are subject to change at our discretion.

We reserve the right to modify, cancel, or reschedule classes or events at any time.
2. Eligibility
By using our services, you confirm that:
• You are at least 18 years old, or have permission from a parent or legal guardian
• You are physically capable of participating in movement-based classes
• You agree to assume full responsibility for your health and well-being
3. Health & Safety Disclaimer
Participation in physical activity involves inherent risks.

By attending classes at Flow, you acknowledge and agree that:
• You are voluntarily participating at your own risk
• You are responsible for consulting a medical professional before beginning any exercise program
• Flow and its instructors are not responsible for injuries, health conditions, or complications arising from participation

You agree to listen to your body and modify or stop movements as needed.
4. Bookings, Memberships & Payments
Bookings
• Classes must be booked in advance through our booking system
• Space is limited and available on a first-come basis

Memberships & Packages
• Memberships and class packages are non-transferable
• Pricing, inclusions, and terms are subject to change
• Unused classes may expire based on the terms of purchase

Payments
• All payments must be made through approved payment methods
• Flow does not store full payment card information
• Failed or declined payments may result in suspension of access
5. Cancellations & No-Shows
• Cancellation policies are outlined at the time of booking
• Late cancellations or no-shows may result in loss of class credit or additional fees
• Repeated no-shows may affect booking privileges
6. Free Classes & Promotions
Free classes, trials, promotions, and discounts:
• Are limited to one per person unless stated otherwise
• Have no cash value
• May be modified or discontinued at any time

Flow reserves the right to revoke promotional offers if misuse is suspected.
7. Studio Conduct
We are committed to maintaining a respectful and welcoming environment.

You agree to:
• Treat instructors, staff, and fellow clients with respect
• Follow studio guidelines and instructions
• Refrain from disruptive, unsafe, or inappropriate behavior

Flow reserves the right to refuse service or remove individuals without refund if behavior compromises safety or community standards.
8. Intellectual Property
All content on our website, including text, images, videos, branding, and logos, is the property of Flow Pilates Studio LLC and may not be copied, reproduced, or used without written permission.
9. Photography & Media
Flow may occasionally take photos or videos during classes or events for marketing purposes.

By attending, you grant Flow permission to use your image unless you notify us in writing prior to participation.
10. Limitation of Liability
To the fullest extent permitted by law:
• Flow Pilates Studio LLC shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you for the services in question
11. Indemnification
You agree to indemnify and hold harmless Flow Pilates Studio LLC, its owners, instructors, employees, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
12. Termination of Access
Flow reserves the right to suspend or terminate access to services at any time for:
• Violation of these Terms
• Non-payment
• Misuse of services
• Unsafe or disruptive behavior

Termination does not entitle you to refunds unless required by law.
13. Third-Party Services
Our website and booking system may integrate third-party platforms. Flow is not responsible for the availability, functionality, or policies of those services.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.
15. Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last updated” date.

Continued use of our services constitutes acceptance of the revised Terms.
16. Contact Information
For questions regarding these Terms & Conditions, please contact:

Flow Pilates Studio LLC
Email: flowstudiolaredo@gmail.com
Location: 1505 Calle del Norte Ste 300-310, Laredo, Texas 78041, United States