Privacy Policy

We may collect the following types of information:
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Personal Information You Provide
• Name
• Email address
• Phone number
• Billing and payment information
• Account login details
• Class bookings and attendance history
• Communications with us (emails, forms, messages)
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Automatically Collected Information
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When you visit our website, we may automatically collect:
• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referring URLs
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This information helps us understand how visitors use our site and improve the experience.

We use your information to:
• Provide and manage classes, memberships, and events
• Process payments and bookings
• Communicate with you about schedules, updates, promotions, and studio news
• Improve our website, services, and offerings
• Maintain safety, security, and legal compliance
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We do not sell or rent your personal information.

All payments are processed through secure third-party payment providers. Flow does not store your full credit or debit card information.
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Payment providers are responsible for handling your payment data securely and in compliance with applicable laws and standards.

If you sign up for our newsletter or provide your email, we may send you:
• Studio updates
• Class information
• Events and announcements
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You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

If you sign up for our newsletter or provide your email, we may send you:
• Studio updates
• Class information
• Events and announcements
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You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

We may use trusted third-party services for:
• Website hosting
• Booking and scheduling
• Email marketing
• Analytics
• Payment processing
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These providers only receive the information necessary to perform their services and are required to protect your data.

Our website may link to social media platforms or third-party websites. We are not responsible for the privacy practices or content of those external sites.
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We encourage you to review their privacy policies separately.

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information (subject to legal obligations)
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To make a request, please contact us using the information below.

Flow’s services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
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If we learn that we have collected information from a child without parental consent, we will delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
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Your continued use of our website or services after changes are posted constitutes acceptance of those changes.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:
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Flow Pilates Studio LLC
‍Email: flowstudiolaredo@gmail.com
Location: 1505 Calle del Norte Ste 300-310, Laredo, Texas 78041, United States